Is there any open API available for this purpose?
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How can WhatsApp be integrated with Odoo to allow users to send and receive messages from Odoo to the WhatsApp app and vice versa?
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To integrate WhatsApp with Odoo, you can use third-party applications or services like Twilio or Gupshup that offer WhatsApp APIs. These services allow communication between Odoo and WhatsApp, enabling users to send and receive messages directly within Odoo.
Steps include:
- Register for WhatsApp Business API via Twilio/Gupshup.
- Use Odoo’s automation to trigger WhatsApp messages.
- Implement a custom connector for receiving WhatsApp messages within Odoo.
Currently, WhatsApp does not provide a free open API, but these third-party providers are reliable options for integration.