live chat just got easier
Odoo Live Chat provides efficient, real-time support to your website visitors, ensuring an exceptional customer experience with every interaction. Engage customers instantly, address their inquiries, and convert conversations into actionable leads. Elevate your customer support and boost satisfaction effortlessly!
Providing Instant Answers and Solutions
With its intuitive interface and powerful features, Odoo Live Chat enables your team to interact with website visitors, resolve inquiries, and cultivate leads in real time. Whether your goal is to enhance customer satisfaction or improve team productivity, Odoo Live Chat effectively connects you with your audience, fostering meaningful relationships at every interaction.
No Message Left Behind
Receive notifications and open a chat window no matter what Odoo app you are working in. Your conversations follow you across the database so you will never miss a chance to connect.
Quick Help is Just a Click Away
Turn conversations into support tickets instantly without losing track of the important details. When a live chat operator runs into an issue that requires some investigation, they can create a Helpdesk ticket right from the chat window. And that entire chat history? It moves right over with the new ticket.
Streamline Your Path: Convert 'Visitors' to 'Customers'
Convert website visitors into potential sales with just a few keystrokes. As a visitor engages with your website, the live chat enables instant communication, allowing your team to promptly address inquiries and provide personalized assistance. These interactions can then be captured and transformed into leads within the CRM app, ensuring no
potential business opportunity slips through the cracks.
All the features
perfectly executed.
Canned responses
Replace frequently used messages with simple shortcuts.
3rd Party Integration
Enable Live Chat on a website created outside of Odoo in just a few simple steps.
Search for tickets
Look for existing Helpdesk tickets matching a customer issue without leaving the chat window.
Rate and analyze performance
Use customer feedback to monitor satisfaction and team performance
Multi channel management
Create multiple channels to customize conversations depending on the area of your website, or to manage requests for different teams.
Send chat requests
Initiate conversations with website visitors in real time, based on their browsing activity.
all your needs in one app
Website
CRM
Events
Helpdessk
Recruitment
